The queue is full for chat support

You might want to start a chat with us, but you can't because the Chat with Us card is greyed out. Also, you see a message about the chat queue being full.

Starting a chat with Support

If you're unsure how to start a chat with us, please read the following article:

• How do I start a chat with Support?

In order to ensure that we retain the best service possible, we're limiting the queue for chat support to a number that our team can manage.

As mentioned in the on-screen message, you are still welcome to send us an email, and we'll get back to you as soon as possible.